Customer Service
Lobby Bartender
Ace Hotel
465, NEW YORK, United States
Full-time, Entry Level
Remote: No
Full-time, Entry Level
Remote: No
Company Description
Jobs for Humanity is collaborating with Ace Hotel to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Ace Hotel
Company Name: Ace Hotel
Job Description
PRIMARY RESPONSIBILITIES
- Work, and act in a manner consistent with the mission of Ace Hotel.
- Warmly greet and acknowledge guests upon arrival and/or while moving through restaurant
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes and guest expectations
- Remain fully knowledgeable of all menu offerings, acceptable modifications, allergy protocols, and any other information needed to maintain guest satisfaction and safety
- Practice responsible alcoholic beverage service (including age verification) and report any issues to management
- Record orders into the POS accurately and immediately after having received them
- Recognize, engage, and learn the names and preferences of regular guests
- Work with fellow employees and management, in a friendly and communicative manner, to meet guests’ needs and support the operation of the restaurant
- Accept guest payment, process credit card charges and/or room charges, and make change upholding Ace Hotel, PCI, and cash handling procedures
- Participate in daily pre-shift meetings and any scheduled employee meetings
- Responsible for all areas of bar checklist on a daily basis
- Ensure integrity of perishable ingredients such as garnish, fresh juices, wine, etc
- Maintain cleanliness and sanitation of bars, work areas, any assigned tables, glassware, utensils, and bar equipment
- Stock bar with necessary product and service tools (i.e. beer, wine, liquor, and related supplies such as ice, glassware, napkins, straws, etc.) as needed
- Prepare necessary garnishes, syrups, juices, and/or batches according to Sister City standards
- Report all equipment problems, damages and bar maintenance issues to managers
- Utilize employee entrance and back of house elevators during working hours
- Be knowledgeable of property facilities, services, hours of operation, in-house events, and promote property outlets to better assist guests
- Maintain confidentiality of guest, employee, and company information
- Perform additional duties as requested by department managers and supervisors