Analyst
Business Systems Analyst (Government Operations)
Comm of Mass
Boston, United States
Full-time, Mid-Senior Level
Remote: No
Full-time, Mid-Senior Level
Remote: No
Company Description
Jobs for Humanity is partnering with Comm of Mass to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Comm of Mass
Company Name: Comm of Mass
Job Description
Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly.
Job Duties and Responsibilities- Optimize public-facing system performance
- Reduce system downtime by defined targets
- Deliver requirements within budget constraints
- Improve citizen user satisfaction scores
- Ensure regulatory compliance across systems
Job Qualifications
Required Qualifications
- 8+ years experience as a Business Systems Analyst
- Experience in government or public sector
- Experience in lieu of education accepted
- Public exposure / public-facing systems experience
- Located in or willing to work in Boston
- Requirements gathering
- System analysis & design
- Data modeling
- Government compliance frameworks
- Process mapping
- Testing & QA
- Reporting tools (e.g., Tableau, Power BI)
- SDLC methodologies
- Analytical thinking
- Stakeholder communication