Information Technology
Junior Business Analyst / Solutions Analyst
Sucafina
Full-time, Entry Level
Remote: No
Company Description
Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in 44 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.
Job Description
The Business Analyst / Solutions Architect is responsible for support services within the Operations function, focused primarily on our Legacy system. Duties include gathering requirements, problem solving, Legacy system configuration and Integration, application support, project participation, progress report generation. This position will require direct interaction with end-users, business leaders, shareholders and IT. This position will support, maintain and administer policies and procedures for ensuring security and integrity of the company’s critical business applications.
Responsibilities
- Perform SOL configuration, support and testing activities;
- Training of core business users, preparing for go-live activities;
- Support SOL post go-live activities;
- Interacts regularly and directly with various business groups and users to understand and analyze business problems to lead toward viable solutions;
- Documents functional specifications for new requirements and application configuration;
- Configures applications and interprets functionality for business users;
- Works closely with technical developers as needed;
- Documents and communicates changes throughout the user organization, supporting change management and compliance;
- Documents user manuals;
- Perform other related duties as requested by management
Job Qualifications
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2+ years of experience in Business Analyst, working with different systems, prior in SAP, iRely, Sun system is a plus;
- Be able to explain and demonstrate; solid verbal and written communication skills in English;
- Knowledge of Business Process;
- Skills in developing process models, data flow diagrams, user manuals using industry-standard modeling techniques (SAP Signavio, Microsoft Visio, Word, Excel, and Project)
- Skills in selecting and using training/instructional methods and procedures appropriately for the situation when learning or teaching new concepts.
- Ability to learn in a fast manner.
- Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.