Customer Service
Associate Banker - SAN FRANCISCO, CA
YUPRO Placement
Full-time, Entry Level
Remote: No
Company Description
Company Name: YUPRO Placement
Job Description
Associate Banker – Consumer Banking
This is an apprenticeship opportunity.
This role is in San Francisco *Candidates must reside within a commutable distance to San Francisco, CA*
About this Position
Join our Consumer & Community Banking team, where you’ll support customers through personal banking, credit cards, and financial solutions. As a Retail Banking Apprentice, you’ll contribute to the success of the branch by creating exceptional customer experiences and learning the fundamentals of retail banking. You’ll help clients manage their money confidently through relationship building, technology education, and teamwork while developing key skills for a long-term career in financial services.
Job Responsibilities
- Create a welcoming environment by greeting clients, managing lobby traffic, and assisting with appointments.
- Support client transactions and new account openings while maintaining compliance with all policies and regulations.
- Educate clients on digital banking tools such as the mobile app, Chase.com, and ATMs.
- Build lasting relationships by listening, understanding needs, and connecting clients to licensed bankers.
- Assist with branch operations including cash handling and ATM management in line with bank procedures.
Job Skills/Requirements
- Strong passion for providing outstanding customer service and exceeding client expectations.
- Excellent communication and interpersonal skills; ability to engage clients and anticipate needs.
- Quick learner with strong attention to detail and problem-solving abilities.
- Team-oriented and reliable, with a focus on consistency and professionalism.
- Prior client service or cash-handling experience preferred.
Program Details
- Schedule: 30-37 hours per week Mon-Fri; Potential Saturday workdays may be required
- Conversion Opportunity: Successful apprentices may be considered for Associate Banker roles post apprentices
Program Requirements
- Completion of an Year Up United Program
- 6 months–2 years of relevant work, internship, or customer-facing experience.
- Availability during standard business hours (Monday–Friday) with potential Saturday coverage.
- Must reside within 30 minutes of the assigned branch.
- Ability to work on-site and adhere to banking policies (no personal phone usage during work hours).
Apprenticeship Benefits
- On-the-job learning and professional skill-building while earning a competitive wage.
- Personalized coaching and mentorship throughout your internship.
- Access to YUPRO Placement’s career development and placement support for life.
- Health and wellness programs, employee assistance program, and outplacement support.
- Opportunity for full-time consideration based on performance and completion
Pay Range
Pay: $18-20/hr
YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.