Customer Service

Financial Services Representative- TAMPA FL

YUPRO Placement

Tampa, Florida, United States
Full-time, Entry Level
Remote: No

Company Description

Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: YUPRO Placement

Job Description

Financial Services Representative- Tampa, FL

This role is in Tampa, FL and an in person opportunity.

Candidates must reside within a commutable distance to Tampa, FL at the time of applying.

 

About this Position

Join a fortune 100 financial institution if you're looking to build a strong foundation in client engagement, relationship management, and financial service excellence.

As a Financial Services Representative, you will deliver excellent customer service and develop critical skills through training, hands-on practice, and coaching. This role is a heavy phone-based environment supporting clients with their banking and investment needs.

 

Job Responsibilities

  • Work in a phone-based environment supporting clients with account servicing and resolution on brokerage accounts.
  • Identify client needs and refer sales opportunities to the appropriate teams and specialists.
  • Provide exceptional client care and help clients achieve financial goals through needs-based solutions.
  • Develop communication techniques to confidently engage with clients by phone and deliver exceptional service.
  • Collaborate with peers and leaders to ensure a high-quality, consistent client experience.

 

Job Skills

  • Client-focused mindset with a passion for excellence and teamwork.
  • Self-motivated and goal-oriented with the ability to multitask in a performance-based environment.
  • Strong communication skills and aptitude for relationship management and sales support.
  • Ability to identify client needs and provide appropriate solutions or referrals.
  • Proficiency in computer systems and digital tools.

 

Job Requirements

  • Completion of an Year Up United Program
  • 6 months–2 years of relevant work, internship, or customer-facing experience.
  • Availability during standard business hours (Monday–Friday) with potential Saturday coverage.
  • Must reside within 30 minutes of the assigned branch.
  • Ability to work on-site and adhere to banking policies (no personal phone usage during work hours).

 

Additional Information

  • Comprehensive training and continuous professional development provided.
  • Career advancement opportunities within a national financial institution.
  • Must be comfortable working in a high-volume environment
  • Must refrain from personal phone usage during work hours.
  • No absences for the first 30 days of assignment

 

Pay Range

Pay: $18-20/hr

YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices