Information Technology

Business Analyst / Solution Analyst - 2month-contract

Sucafina

Ho Chi Minh City, Ho Chi Minh, Vietnam
Full-time, Mid-Senior Level
Remote: No

Company Description

Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in 44 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.

Job Description

This is a 2-month Solution Analyst position. The responsibilities are included but not limited to:

  • Requirements & Translation: Collaborate with QC, Traders, and Logistics teams to document complex business requirements and translate them into actionable technical specifications;
  • Solution Design: Execute solution designs for system configurations and integrations (ERP, trading systems), validating feasibility and trade-offs with development teams;
  • Roadmap Management: Support the Tastify landscape by maintaining the solution backlog and prioritizing enhancements based on operational impact.
  • Triage & Delivery: Act as the first point of triage for user bugs and requests while executing UAT plans to ensure high-quality delivery.
  • Governance & Optimization: Implement frameworks to ensure data integrity, security, and process optimization within the platform.

Job Qualifications

  • Bachelor’s Degree in Business Information Systems, IT;
  • 2+ years of experience in Business Analysis, prior experience in ERP / CRM domain is a plus.
  • Deep knowledge of software processes, trading operations, and risk management
  • Strong interest in coffee quality (cupping, grading) and trading operations;