Administrative
Guest Services Associate
AJ and T Hotels and Tourism
California, United States
Full-time, Mid-Senior Level
Remote: No
Full-time, Mid-Senior Level
Remote: No
Company Description
Jobs for Humanity is partnering with AJ and T Hotels and Tourism to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: AJ and T Hotels and Tourism
Company Name: AJ and T Hotels and Tourism
Job Description
Join our hospitality team in California to provide welcoming, high-quality guest service while helping maintain smooth daily operations, cleanliness standards, and consistent service delivery that supports overall customer satisfaction.
Job PurposeThe Hospitality Team Member ensures guests receive timely, professional support and that daily operational tasks—cleanliness, room readiness, and service readiness—are completed according to SOPs to meet daily targets and customer satisfaction goals.
Job Duties and Responsibilities- customer-focused communication
- time management
- cleaning/checklist procedures
- follow SOPs
- problem-solving
- point-of-sale (POS) systems
- reservation or booking systems
- basic cash handling
- teamwork
- professionalism and attention to detail
- microsoft office or scheduling tools
Job Qualifications
Required Qualifications
- customer-focused communication
- time management
- cleaning/checklist procedures
- follow SOPs
- point-of-sale (POS) systems
- reservation or booking systems
- basic cash handling
- problem-solving
- teamwork
- professionalism and attention to detail