Office & Field Technician

Company Description

Job Description

Responsibilities:

• Install, configure, and support business networks at customer locations.
• Install and troubleshoot firewalls, routers, switches, wireless networks, and structured cabling.
• Deploy, configure, and support Windows desktops and Windows Server environments.
• Troubleshoot Windows operating systems, Active Directory, Group Policy, file sharing, printing, and user account issues.
• Configure and maintain network services including TCP/IP, VLANs, VPNs, DHCP, and DNS.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Document network configurations, system changes, and completed work.
• Provide professional on-site and remote technical support to customers.

Job Qualifications

• Experience administering Windows Server and Windows desktop operating systems.
• Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and file/print services.
• Experience with business networking equipment such as Fortinet, SonicWall, Ubiquiti, Cisco, Peplink, or similar platforms.
• Strong understanding of TCP/IP networking, routing, switching, VPNs, and wireless technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work independently at customer sites with minimal supervision.
• Valid driver's license and reliable transportation required.

This position is ideal for someone who enjoys both networking and Windows systems administration while working in a variety of business environments.